Job Title: SEND Hub Administrator
Reporting to Hub Manager with direction from Participation Co-ordinator: Salary: £13 per hour Hours: 25 hours per week over 5 days (term time only) Location: Office based
About the Parent Carer Forum
We are the collective voice of parent carers of children and young people age 0-25 in Wigan Borough with Special Educational Needs and/or Disabilities (SEND). Working independently, but in partnership with, our Local Authority, Health and other partners to reflect the voice & impact change on SEND services.
Purpose of the Role
To provide effective and efficient administrative support to the Parent Carer Forum, enabling the smooth operation of its activities and events. This role is key to ensuring that the Forum delivers its objectives and supports its members effectively.
Key Responsibilities
Business Administration
· Manage the Forum’s calendar, including scheduling and setting up virtual meetings, in-person meetings, and coffee events.
· Attend events on occasion as required to support other members of the team.
· Produce all social media posts to promote the forum events, activities and other communications as required.
Produce a monthly newsletter for the forum using Mailchimp.
· Prepare and circulate clear, concise, and accurate minutes for meetings within the Forum and for Trustees.
· Record event information to include attendance records and event write ups
· Handle general administrative tasks, including managing emails, ordering and monitoring office supplies and general office tidying on a day-to-day basis.
· Source venues and coordinate event logistics
· Manage guest invitations and delegate lists.
· Set up of communication channels and subsequent promotion of events through these
Required Skills and Experience
Work Experience
· Proven experience in an administrative role, including tasks such as minute-taking, handling correspondence, and managing events.
· Proficiency in event coordination, including bookings and communication of event details.
Technical Skills
· Strong IT Skills to include Outlook, Excel, Canva and Mailchimp
· Confident using social media platforms for communication and engagement.
Personal Attributes
· Demonstrates excellent listening skills and empathy.
· Self-starter with a proactive attitude.
· Strong planning and organisational abilities.
· Excellent verbal and written communication skills.
· Skilled at building and maintaining relationships.
· Exceptional attention to detail.
· Effective at problem-solving and fact-finding.
Desirable
· An understanding of the SEND sector.
Apply Today!
If this sounds like the perfect fit for you, we’d love to hear from you. Send your CV and a short covering letter detailing your suitability for the role to participation@wiganpcf.org.uk
